Nassim Nicholas Taleb in Forbes

Haven’t heard of him? Taleb is applied statistician and derivatives trader-turned-philosopher. No, it didn’t mean much to me either, until I started reading an article he wrote in Forbes. He’s in Forbes because his book called “The Black Swan: The Impact of the Highly Improbable” is selling like hotcakes.

After reading his article his book is now on my reading list. Why? Because it talks about the importance of accidental discovery on the fringes among other things :

The technologies that run the world today (like the Internet, the computer and the laser) are not used in the way intended by those who invented them. Even academics are starting to realize that a considerable component of medical discovery comes from the fringes, where people find what they are not exactly looking for.

[…]

Only a disproportionately minute number of discoveries traditionally came from directed academic research.

There’s also some podcasts around that feature him, here and here.

Why have multi-day workshops?

 Most of the work I perform with clients usually involves some form of workshop.  My preferred – and proven – format usually is for a multiday event.  Inevitably there is some degree of pushback when I recommend that we go for two, or even three days.

In most organisations people are used to half day sessions where they can quickly get back to the “important stuff, ” such as checking email and answering phone calls. If they do have an “off-site” event that goes for more than one day, it’s common for this to have a significant ‘team-building’ component that usually translates to mean ‘we’ll get some time playing golf’.

However there’s many reasons why you should hold multiday events.  Not least of which is that after a good sleep you are better equuipped to resolve problems.  Evidence of this is cited in a few places, such as New Scientist and the BBC.

Firstly, here’s the New Scientist take:

Ever wondered why sleeping on a problem works? It seems that as well as strengthening our memories, sleep also helps us to extract themes and rules from the masses of information we soak up during the day.

Bob Stickgold from Harvard Medical School and his colleagues found that people were better able to recall lists of related words after a night’s sleep than after the same time spent awake during the day. They also found it easier to recollect themes that the words had in common – forgetting around 25 per cent more themes after a waking rest. “We’re not just stabilising memories during sleep,” says Stickgold. “We’re extracting the meaning.”

And, more recently, the BBC

Sleeping on a problem really can help solve it, say scientists who found a dreamy nap boosts creative powers. They tested whether “incubating” a problem allowed a flash of insight, and found it did, especially when people entered a phase of sleep known as REM.

Volunteers who had entered REM or rapid eye movement sleep – when most dreams occur – were then better able to solve a new problem with lateral thinking.

Proceedings of the National Academy of Sciences has published the US work.

“We propose that REM sleep is important for assimilating new information into past experience to create a richer network of associations for future use”

While this is useful information to reinforce the need for multiday events – especially around innovation and strategy – it’s also got some unexpected benefits for office workers stuck in the tedium of a corporate job that bores them to tears.

Armed with the above findings, they can safely snooze at their desks, armed with the retort: “I was problem solving.”

Hard at work - solving problems

Banking innovation blog

Just back from London where I did the usual trick of trying to see as many friends/contacts/colleagues as possible in the shortest space of time. Over a coffee Dave Nicholson – one of the founders of zopa – mentioned about a banking blog that he reads called BankerVision.

It’s written by James Gardner, Head of Innovation at Lloyds. He has written a range of thoughtful postings about the financial services industry. However most interesting to me is the fact that he’s doing this from the viewpoint of a UK bank which I’ve always viewed as being ultra-conservative.

Watch with interest..

Play and aging

This morning I stopped past a supermarket on the way to work. I found a clear aisle and decided there was something I needed to do.

Trolley boarding.

(OK, so I just made this term up. So now it needs an explanation.
it’s when you put one foot on the back bar, and use the other one to push it along and trying to keep it going in a straight line. As a recreational activity it will never make it to the Olympics. Let’s face it, it would never even make it as some cult underground sport, unlike extreme ironing.)

I got some funny looks. Disapproving looks from people who were being far too serious. It reminded me of the relevance of experimentation in innovation.

Play is an important part of creativity.
Creativity is a vital part of innovation.

Which leads me to this quote (source unknown) :

We do not stop playing because we age.
We age because we stop playing.

Next time you’re in the supermarket, put one foot on the back bar of your trolley…

Trolly good fun

Remarkable foresight – in 1912

From the Chemistry Dept of the University of Wisconsin (warning – PDF document) comes this interesting quote. It turns out that this quote appears all over the place online, but it’s remarkable.

The use of vegetable oils for engine fuels may seem insignificant today. But such oils may become in the course of time as important as the petroleum and coal tar products of the present time.
Rudolph Diesel, 1912

Breaking medical paradigms

I did a presentation a couple of weeks ago in Sydney in which I made reference to innovators breaking paradigms. Often paradigm change is bought about by people who are free to challenge the status quo.

To illustrate, here’s a great example from New Scientist.

“Barry Marshall studied medicine at the University of Western Australia. In 1981, while working at the Royal Perth Hospital, he met pathologist Robin Warren and they began investigating bacteria Warren had observed in stomach biopsies. They later found out that these bacteria, Helicobacter pylori, caused stomach ulcers and cancer. Warren and Marshall were awarded the Nobel prize in physiology or medicine in 2005.”

Why did you discover this, not the specialists?

Many people built careers on researching ulcers, but they were barking up the wrong tree. It was much better for us to be coming from a position of ignorance. We didn’t have a plan to find a cure for ulcers – we were simply trying find out what these bacteria were. If people don’t have an investment in the existing paradigm, they are free to invent a new one. There is a lot of inertia in research. People running major research projects can’t suddenly change tack and move the whole lab into another area.”

John Hagel on edges

Last week I presented at an internal innovation conference of a very large Australian financial services company. I focussed on the innovation that occurs when you leverage the fringes and look at the edges of a sector. The message was well received, even though I included a skateboarding video at the start to wake everyone up (early morning and after lunch presentations require those little extra wake-up calls).

Now, back in the office – fresh after the presentation – I’m thinking about the fringes even more so than usual. Which prompted me to blog this post from John Hagel. It’s an old post, but one that bears reading if you have not already done so.

Edges often provide the most significant shaping opportunities. This is one more reason to seek out, rather than avoiding, the edges on the business landscape.

The full post is here.

You know innovation is mainstream when…

I was listening to the radio this morning when the Arctic Monkeys came on. In the middle of the tune “Brain Storm” came a line which made me stop dead. It went “see you later innovator.”

You can verify this here.

The jury is out as to whether this means that innovation is waaay cool – as it’s being name checked in music – or that it means that the word innovation (and all it’s variations) is so overused that it has made it’s way into popular culture. After all I never heard of a band use the words “Six Sigma” in any song (but I stand to be corrected).

Or – maybe it means that the band thought it rhymed nicely with the word ‘later’.

Processes vs innovation at 3M (BusinessWeek)

BusinessWeek has a fascinating insight into the old, new and then the new-old (stay with me here) cultures around innovation at 3M. If you are familiar with the story of the company that bought you Art Fry and the Post-It, this is still worth a read and looks at Six Sigma vs free thinking.

Or, to put it another way – “How Six Sigma Black Belts Beat up all the free thinking and peace loving innovators.” And before you comment – I know – it would make such a catchy film title.

Thanks Bruce.