Archive for May, 2006

Wednesday, May 31st, 2006

Telecom New Zealand – a textbook example of customer dis-service

Although this post is not directly related to innovation, it relates to the stifling of innovation, and how not to treat your customers. Background : In New Zealand Telecom is the dominant ex-govt telco. Even though it is now privatised, it has fought tooth and claw to prevent regulation which would force it to unbundle [...]

No Comments » - Posted in Innovation CULTURE by Roger Dennis

Friday, May 12th, 2006

Is innovation really a trend?

Google has launched a service which tracks the popularity of various search words over time. It acknowledges that it’s only a snapshot of it’s full search traffic, but it’s an interesting tool nonetheless. If the magazines are to be believed, then innovation is the next big thing in management. If that is true you would [...]

No Comments » - Posted in Innovations by Roger Dennis

Friday, May 5th, 2006

Virtual world. Real cash

It was only a matter of time. The virtual gaming economy world has crossed over to the real world economy. From the BBC : A real world cash card that allows gamers to spend money earned in a virtual universe has been launched. Gamers can use the card at cash machines around the world to [...]

No Comments » - Posted in Emerging Technology,Fringe scanning / peripheral vision by Roger Dennis